Top Reasons Why Your Company Needs Hosted Exchange

Customers are the core of any business. Timely and consistent communication with your customers is important to ensure a smooth and effective customer relationship and success in business. Equally important is the communication with your business staff. In order to collaborate and organise with your employees on a day-to-day basis, you need to set up a communication system that is fast and efficient. Among all the communication media present today, email is perhaps the most affordable and convenient method to reach out to a maximum number of people within a short period. That is why companies give greater importance to email communication and set up in-house email systems dedicated to the business communication requirements of the company. 

However, not all businesses can afford to manage an elaborate email communication system within the company. They, instead, outsource their email services to a provider who handles all the activities related to business emails. Such hosted exchange services offer great convenience and cost effectiveness to small and medium sized businesses by providing a wide variety of services and features. Several companies have hired exchange server hosting services that have helped them to reduce the time and money spent for email services and to concentrate more on running the business.

All-time communication

One of the top reasons why companies choose hosted exchange is that it gives them the freedom to communicate anytime and from anywhere. The centralised storage facilities enable you to access information through a variety of devices. You can synchronise your mobile devices to read and send emails regardless of whether you are out of your office or travelling. Therefore, this gives you a better communication environment with greater speed and efficiency.

Sharing facilities

Exchange server hosting allows the sharing of contacts, tasks, and calendars, and allows you to organize recurring activities effectively. Important events can be managed through calendars that have status markers. Information is organised and collected, and the team members can access it through public folders where it is saved. Each employee can search a main address book where the email ids of all the employees will be given. This will enable them to get their queries answered without ever having to leave their seats. This saves a considerable amount of time and eventually leads to increased productivity and performance.

Safe environment

When you are dealing with financial and personal data of your customers and crucial business information within your organisation, security is an important concern. Loss of data and probable attack from hackers and viruses can ruin your business to a great extent. Hosted exchange systems relieve the business owners from the worries of data security by providing the latest security measures in the form of anti-virus and anti-spam programs, firewalls, and constant monitoring of all mails. Companies do not have to install email security systems and update them frequently to meet the safety needs of communication.

Reduction in resources

If you are opting for hosted exchange, it can greatly reduce your expenses as there is no need to maintain a separate department to handle the email services. When you have an IT team, you have to pay not only for their services; there are other additional overheads like space, rent, electricity, equipment, etc. When you consider all these factors, this seems to be the smartest choice.

Administration and support

In exchange server hosting, the business owner does not have to bother about the control of activities of the email system. It is the responsibility of the provider to take care of all the installation, administration, security, maintenance, and upgrade procedures. The company gets customer and technical support throughout the day. Without any communication issues to bother about, the business team can dedicate all their time to productive work.

More uptime

When you entrust your business communication tool to an external host, they are responsible for giving you the highest percentage of uptime. Prompt and timely communication is necessary in business environments. Customers expect immediate response for their emails and if the business team is unable to reach to them within a short period, it can prove to be detrimental for the company’s image. Hosted exchange providers have a team of trained experts who ensure that the customer does not experience any downtime due to virus attacks, server defaults, software or hardware upgrades, or any other issues that can slow down the communication system.

Hosted exchange is what every business that looks forward to a highly competitive communication environment with lower cost should consider. You are getting a convenient and flexible email system that gives you.

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